Name: Building Digital Health Products That People Trust - Heard: Designing a Trusted Online Space for Teens
Start: 2021-04-06T14:20:00-0400
End: 2021-04-06T14:40:00-0400

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Building Digital Health Products That People Trust - Heard: Designing a Trusted Online Space for Teens

Why is it so hard for teens, the generation of digital natives, to know who to trust in the digital space? Well, it’s because their life experiences have taught them to approach everything with skepticism and mistrust. The same exact principle applies to their relationship with the mental health care system. Trust is NOT something that teens are simply willing to hand out. So how did Kaiser Permanente, in partnership with obvi design, utilize human-centered design principles to build trust with teens around their mental health and the digital space? Join us to learn what it took to envision a mental health platform that teens will not only trust, but will champion.

Moderators

Amy Bucher, Ph.D.

VP, Behavior Change Design, Mad*Pow

Speakers

Misa Misono

Co-Founder and CEO, obvi design co

Misa is co-founder and CEO of obvi design co, a research and design studio. She guides clients in creating change through the use of human centered design practices. She particularly enjoys working with youth and amplifying their voices through design. Formerly a Design Director at... Read More →

Valerie Vegera

Design Strategist, Kaiser Permanente

Laura Janisse and Valerie Vegera lead the Research & Design efforts at Hatch, an internal design and innovation group at Kaiser Permanente that focuses on creating for the future. Specifically, their research is aimed at connecting with and understanding young demographics. They also... Read More →