Health Experience Design 2021

Join Antonio Melo, Vice President, Experience Center, Digital Health & Analytics at Humana and Amy Heymans, Mad*Pow’s Chief Experience Officer, in a fireside chat exploring how to address gaps in health equity both locally and at scale. As a global provider of healthcare solutions, Humana has recently made a number of changes to address health equity at the corporate level, including appointing a Chief Equity Officer to address them. But how do you implement solutions that will bring equity to life in a meaningful way both inside the organization and for the millions of people served by the organization? This lively discussion will cover ideas on how to address the inherent bias in creative output and team composition to boost innovation, create radically new forms of care, stimulate community, and unlock dormant aspects of the economy.