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Wednesday, April 7 • 11:50am - 12:20pm
Designing Better Experiences for Patients & Care Teams: Taking Action on Complex Data: How We Set a Vision for a Global Emergency Department Product

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As UX professionals in health care technology, we have a unique opportunity to revolutionize patient care and clinician satisfaction. We were given the overwhelming but exciting task of creating a next-generation product for emergency departments in hospitals around the world. Within 12 weeks we led an international and interdisciplinary team through a user-centered process to create a clear product vision. During this talk we will explain our steps, provide example activities, and share lessons learned along the way. From a unique twist on journey maps to ideas for remote workshops, the audience will walk away with practical tips and inspiration for their own large-scale projects.

Moderators
avatar for Emily Treat Czar

Emily Treat Czar

Experience Strategy Director, Mad*Pow
Emily has been designing interactive games for a range of publishers for more than a decade, including executive producing the Half the Sky Movement games portfolio, which included a 33-part Facebook game, three Java phone games, and a series of 20 mobile game apps. Oh, that was among... Read More →

Speakers
avatar for Jody Butts

Jody Butts

Manager | Senior Global User Experience Strategist, Cerner
Jody is a Senior User Experience Strategist working on international health care technology platforms for Cerner. She leads a team of clinical UX professionals across Europe. Working alongside business and engineering leadership, Jody is propelling the organization toward a user-centered... Read More →
avatar for Antonia Lorz

Antonia Lorz

Associate Senior User Experience Designer, Cerner
Antonia is an Associate Senior User Experience Designer. She is focused on concept development and design of a next-generation electronic health record (EHR) through a user-centered design process. Antonia also has design and research experience in multiple global regions focused... Read More →


Wednesday April 7, 2021 11:50am - 12:20pm EDT
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