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Wednesday, April 7 • 11:50am - 12:20pm
Designing Better Experiences for Patients & Care Teams: Taking Action on Complex Data: How We Set a Vision for a Global Emergency Department Product

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As UX professionals in health care technology, we have a unique opportunity to revolutionize patient care and clinician satisfaction. We were given the overwhelming but exciting task of creating a next-generation product for emergency departments in hospitals around the world. Within 12 weeks we led an international and interdisciplinary team through a user-centered process to create a clear product vision. During this talk we will explain our steps, provide example activities, and share lessons learned along the way. From a unique twist on journey maps to ideas for remote workshops, the audience will walk away with practical tips and inspiration for their own large-scale projects.

avatar for Emily Treat Czar

Emily Treat Czar

Experience Strategy Director, Mad*Pow
Emily has been designing interactive games for a range of publishers for more than a decade, including executive producing the Half the Sky Movement games portfolio, which included a 33-part Facebook game, three Java phone games, and a series of 20 mobile game apps. Oh, that was among... Read More →

avatar for Jody Butts

Jody Butts

Senior Manager, User Experience, International, Cerner
Jody is a Senior Manager on Cerner's User Experience team. She is passionate about improving the experience of clinicians and patients around the world through her responsibility over International products and users. Jody also leads a team across countries focused on the design and... Read More →
avatar for Antonia Lorz

Antonia Lorz

Associate Senior User Experience Designer, Cerner
Antonia is an Associate Senior User Experience Designer. She is focused on concept development and design of a next-generation electronic health record (EHR) through a user-centered design process. Antonia also has design and research experience in multiple global regions focused... Read More →

Wednesday April 7, 2021 11:50am - 12:20pm EDT
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